Shipping policy

Thank you for shopping with Sleek Modern Furnishings. We aim to provide a seamless shopping experience and ensure that your orders are delivered safely and on time. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your purchases.

1. Order Processing Time

All orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
In rare cases, processing may take longer due to stock availability or high order volumes. If so, we will notify you promptly via email.

2. Shipping Methods and Delivery Time

We offer multiple shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within 5-10 business days.

  • Expedited Shipping: Estimated delivery within 2-5 business days.

  • Express Shipping: Delivery within 1-2 business days 

Note: Delivery times are estimates and may vary due to factors beyond our control (e.g., courier delays, weather conditions, customs clearance).

3. Shipping Charges

Shipping charges are calculated at checkout based on the order weight, dimensions, and destination.
We occasionally offer free shipping promotions, which will be clearly mentioned on our website.
International orders may incur additional duties, taxes, or customs fees, which are the buyer’s responsibility.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
You can track your order status on our website or the carrier’s website.
If tracking information is not updated for more than 48 hours, please contact us for assistance.

5. Delivery Address & Responsibility

Please ensure that your shipping address is accurate and complete.
We are not responsible for lost or delayed packages due to incorrect addresses provided by the customer.
If your order is returned to us due to an incorrect address, you may be responsible for additional shipping charges.

6. Damaged or Lost Packages

If your package arrives damaged, please contact us immediately with photos of the damage and the packaging.
If your package is lost in transit, we will work with the shipping carrier to resolve the issue. Replacement or refund eligibility will depend on the carrier’s investigation.

7. International Shipping

Only USA and Canada

8. Pre-Orders and Backorders

If you order an item marked as pre-order or backorder, the estimated shipping date will be mentioned on the product page.
You will receive regular updates via email regarding the status of your pre-order item.

9. Multiple Shipments

In some cases, your order may be shipped in multiple packages due to availability or warehouse locations.
You will receive tracking details for each shipment separately.

10. Contact Us

For any questions or concerns about shipping, please reach out to us:
Email: hello@sleekmodernfurnishings.co
Phone: 888-383-2135